Yes, their customer service is good. I ended up purchasing the big boobs doll which is an amazing body!! This is my 1st doll, which I really like. This doll is a dream! super realistic and sexy! I would buy again! Great service by the vendor too. I wasn’t sure looking at the picture whether to buy a more normal body or the big boobs and thin waist, but I am very happy with my purchase, and also with the service I received shopping at this site.